Exchange and Return Policy
At MyWoodRx.com, we are committed to ensuring that our customers are completely satisfied with their purchases. If for any reason you are not happy with your order, we offer a straightforward Exchange and Return policy to make your shopping experience as hassle-free as possible.
Return and Exchange Options
- Exchanges: If you received a damaged or incorrect product, or if you are unsatisfied with your order, we can exchange the product for the correct or desired item (if available). Please contact us at [support@mywoodrx.com] and [+1 718 710 4559] to discuss the exchange options.
- Refunds: If an exchange is not viable, we will process a full refund to your original payment method. Refunds will be issued once we receive the returned product and verify its condition.
Damaged or Incorrect Items
If your order arrives damaged or you receive an incorrect item, please contact us immediately. We will resolve the issue promptly by offering:
- A replacement for the damaged or incorrect product at no additional cost.
- A full refund if the product is unavailable for exchange.
Refund Processing
- Refund Timeline: Once we receive your returned product, it typically takes 7-10 business days to process the return and issue a refund.
- Payment Method: Refunds will be credited back to the original payment method used during the purchase.
Contact Information
For any questions or concerns regarding our Exchange and Return policy, please don't hesitate to reach out us at:
- Email: support@mywoodrx.com
- Phone: Our customer service team is available 24/7 to assist you with any inquiries at [+1 718 710 4559]